Content
- Buff Motion brings Dotto prints to life in a playful new kinetic type loop series
- Provide omnichannel customer service
- How Should Businesses Adapt for Gen Z Workers?
- Quality of customer service affects purchase decisions
- May Marketing Ideas (& Examples) for Any Business or Budget
- Smart Devices Central to Gen Z Media Consumption
More so than any other generation, Gen Z grew up with digital technology in their hands, so smart devices are naturally integrated into their day-to-day routines—they are their gateways to online content. Since Generation Z prefers to use the latest technology, all of these tools are packed with advanced features that are easy-to-use. Let your Gen-Z employees have the best tools to register increased productivity and better performance at work without having to cut corners.
The goal is for older and younger generations to work together, with openness and trust, to ensure that the wisdom – but not what has become the excess baggage – of the past is not lost to the future. Companies and management will want to demonstrate to their Gen Zers a healthy embrace for new technology. This can include organizational platforms such as Jira or Asana, communication tools like Slack, CMS platforms, mobile assets, and any other tech tools that can make their professional lives easier. On the recruiting end of things, companies that have a presence on a platform that embraces video—such as YouTube or Instagram—are more likely to catch the eye of Gen Z job hunters. Generation Z is also well known for using FaceTime instead of texting or calling, unlike previous generations and their utilization of social media and digital services. Influencers are increasingly using livestreaming as an effective method to engage with their fans, and I think brands should get in on the action.
Buff Motion brings Dotto prints to life in a playful new kinetic type loop series
The average Gen Zer has been using smartphones since before becoming a teenager. They are comfortable communicating through instant messaging and social media and spend more time on their mobile devices than watching television. Compared to previous generations, Gen Zers are social-minded and driven. Gen Z is built differently than older generations, having been the first group of consumers to grow up wholly immersed in digital technology. They see the digital ecosystem as a seamless spectrum of experiences that all bleed into another for purposes of entertainment, commerce, and communication.
If done well, your brand content can go viral and inspire similar content. Working with influencers is another excellent strategy to grow on this platform. Work with those who have loyal and engaged audiences and have fun with the creative process. Interaction is crucial for Generation Z. They don’t only want to be sold to; they want to engage with your content and feel like part of a community. Create content with useful information they can learn from and use in real life. You can share marketing content that takes them behind the scenes to show how your product is created and how it works.
Provide omnichannel customer service
The future of customer experience is in the hands of Gen Z — and new technologies, like generative AI and XaaS. According to The Sprout Social Index™ 2022, 73% of Gen Z consumers think it’s important for brands to raise awareness and take a stand on sensitive issues. If you want your content to resonate, it needs to be timely, inclusive and sincere. Today, young consumers are flocking to various niche, community-driven social media spaces. To find out, we spoke with Aleks Stojanovic, Head of Social Media & Content Strategy at Trndsttrs, an agency that connects brands to Gen Z consumers.
Our goal at Insider Intelligence is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive. Insider Intelligence delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with https://xcritical.com/ actionable takeaways for better business decisions. We apply our rigorous research methodology to our reports, charts, forecasts, and more to keep our clients at the forefront of key developments and trends before they hit the mainstream. These are just the top 10 of the apps Millennials love, but there are plenty of others that we didn’t mention. And if you struggle with the process, contact us and we can help you.
How Should Businesses Adapt for Gen Z Workers?
Gen Zers are known to have a weird sense of humor — and they aren’t afraid to let the world know about it. Being silly and goofy online is nothing out of ordinary for an average member of Gen Z; and they expect the same sort of laid-back approach from the brands that target them, too. Gen Zers’ favorite content format is video, preferably under a minute long.
You may have an agreement outlining the number of posts, the type of content they are allowed to publish, and the frequency. The campaign brings people together as they celebrate specific values like inner beauty. You can listen to it without pictures while going on with your daily life, or you can watch it with no sound while watching a B-rated Netflix movie with your friends. You can also pack your message leveraging the current challenges and trends on TikTok. Interactive content is a good strategy because Gen Z love to be involved and interact with the world around them.
Quality of customer service affects purchase decisions
It’s been one of the burning issues in the past few years, influencing how marketers establish their strategies and how businesses sell their products. LocaliQ is a growth marketing platform built to help businesses find, convert, and keep more customers. LocaliQ provides marketing products backed by proprietary technology to help businesses seize their potential. This site contains content that depicts the opinions and views of others and does not necessarily represent the opinions and views of QuickFrame Inc. or its employees.
- It helps you build a native employee app so your workforce, particularly mobile employees, can connect, communicate, and collaborate with ease and speed.
- Were administered to a representative sample of over 2,000 adults aged between 18 and 25 years old.
- In the report, a 20-year-old named Amanda Chermin explained, “I can’t afford nicer brands of clothes – I like to save and would rather have money in the bank than be broke.”
- 70% of Gen Z respondents to a McKinsey survey make an effort to shop from companies they consider ethical.
- Although your logo might not persuade Gen Z to buy your product, you can still use authentic brand trust and popularity to your advantage.
- Millennials are the leaders of the BNPL model but Gen Z is growing the fastest, accounting for 14% of users on Afterpay in the U.S.
This means they might still need to splurge on a product, such as a clothing item if they know that people in their age group have it. Gen Z occasionally splurges on technological experiences, such as video games, that help them have fun. In fact, Newzoo reports best crypto trading platform there will be 2.95 billion gamers worldwide by the end of 2022 — with a steady growth average of 5.6% year-on-year increase. Across generations, only 30% consider influencer recommendations as one of the most critical factors in their purchase decisions.
May Marketing Ideas (& Examples) for Any Business or Budget
This data has changed over the past few years due to the COVID-19 pandemic and generational shifts as Gen Z entered the workforce and consumer markets. Customer experiences are becoming digital-first, as personalization and content creation with AI heavily influence how consumers interact with businesses. Dependency on technology will only grow in the coming years as this tech-savvy generation comes up with innovative ways to leverage new gadgets and tools. This story illustrates the importance of understanding Gen Z values when designing fintech apps. Gen Zers are looking for digital tools that are tailored to their needs and preferences, and that align with their values of transparency, individuality, and community. Fintech companies that can deliver on these values have the potential to tap into a valuable and growing customer base.
Smart Devices Central to Gen Z Media Consumption
This shows that your brand is not all about itself but truly cares about societal issues and doing what’s right. Gen Z notices and engages with content that sends a message succinctly — think memes and short-form videos. They’re more likely to consume information in a visual format with less text. When marketing to Generation Z, always use bite-sized content, whether it’s in video, text, or image form. Marketing is most impactful when you segment your market and personalize your messaging to fit your audience in a language they understand and resonate with. Advertising to customers in Asia, for example, the same way you do in the United States is a sure way to lose their interest and business — or worse, make a huge mistake and attract a scandal.